Vendor Terms & Conditions

Appendix A – Standard Vendor Terms and Conditions

  1. We reserve the right to review the processes and records associated with this order at all suppliers’ facilities with appropriate notification. This right extends to our customers, applicable regulatory agencies, and any sub-tier suppliers used in the fulfillment of this order.
  2. We monitor and measure delivery and quality performance of all suppliers to ensure continued approval. Failure to meet desired performance levels can result in a Corrective Action being submitted, re-evaluation, or removal from approved status.
  3. Delivery times are defined on each PO. If the supplier is unable to meet defined deadlines, we must be notified immediately for risk assessment.
  4. We reserve the right to cancel a PO without penalty if supplier is unable to meet defined requirements.
  5. Supplier agrees to provide conformance records of parts provided to ensure items meet specification and performance requirements. A Certificate of Conformance is acceptable.
  6. Supplier agrees to receive returned products/services for review and disposition if found nonconforming to stated requirements. Pending returns can result in a HOLD on payment of invoices until resolution is determined and processed.
  7. Suppliers agree to ensure personnel are aware of safe work practices and ethical behavior and that only qualified and trained personnel are associated with manufacturing, processing, and verification activities.
  8. If any part of this order is outsourced to your suppliers, all applicable requirements and specifications must be communicated (including all applicable key characteristics) to each sub-tier supplier used.